Privacy Policy
Last Updated: August 24, 2026
Callahan Care Solutions (“Callahan Care Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, request information, schedule a consultation, purchase or use our services, or interact with other resources we provide.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us as well as certain information collected automatically when you use our website.
Information You Provide
Depending on how you interact with us, this may include:
Name
Email address
Phone number
Contact information
Information submitted through contact, consultation, assessment, or inquiry forms
Information you provide when scheduling a consultation
Information you provide when communicating with our team
Information necessary to provide consulting, planning, assessment, or support services
Billing or transaction information when purchasing services
Information provided when downloading resources, subscribing to communications, or participating in educational programs
Because our services relate to long-term care planning, you may voluntarily provide information about yourself, a family member, or a loved one that helps us understand your circumstances and provide appropriate consulting and planning support.
Please only provide information that is reasonably necessary for us to respond to your inquiry or provide the requested service.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website or source
Dates and times of visits
Website interactions and usage information
This information helps us operate, secure, analyze, and improve our website and services.
2. How We Use Your Information
We may use information we collect to:
Respond to inquiries and consultation requests
Provide our consulting, planning, assessment, and support services
Schedule appointments and communicate with clients
Personalize and improve our services
Process payments and transactions
Deliver requested resources or educational materials
Send service-related communications
Send newsletters, educational information, or marketing communications when appropriate
Analyze website traffic and visitor behavior
Improve website functionality and user experience
Maintain the security and integrity of our website and systems
Prevent fraud, misuse, or unauthorized activity
Comply with applicable laws and legal obligations
Protect our legal rights and the rights of others
We do not sell personal information to third parties.
3. Consulting and Planning Services
Callahan Care Solutions provides consulting and planning services designed to help individuals and families navigate long-term care needs and related decisions.
Our services do not constitute medical diagnosis, medical treatment, or direct patient care. Information submitted through this website or provided to Callahan Care Solutions does not create a physician-patient relationship or other medical provider-patient relationship.
Individuals should consult qualified physicians and other appropriate professionals regarding medical diagnoses, treatment decisions, and other medical concerns.
4. Website Analytics
We may use website analytics services to better understand how visitors find and interact with our website.
These services may collect information such as:
Browser, network, and device information
IP address
Pages visited
Referring websites or sources
Clicks and website interactions
Dates, times, and duration of visits
Our website is hosted through Squarespace, which may collect website usage and analytics information on our behalf.
We may also use third-party analytics services, such as Google Analytics, to understand website performance and improve our marketing and user experience.
Analytics information is generally used to understand trends and website performance rather than to personally identify individual visitors.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, measure performance, and improve the visitor experience.
Some cookies are necessary for the website to function. Other cookies may be used for analytics, performance, or marketing purposes.
You may be able to control or disable cookies through your browser settings or through any cookie preference tools made available on our website. Disabling certain cookies may affect how some website features function.
6. Third-Party Service Providers
We may use trusted third-party providers to help operate our business and deliver our services.
These may include providers that assist with:
Website hosting
Website analytics
Appointment scheduling
Email communications
Customer relationship management
Payment processing
Online education or course delivery
Forms and assessments
Business operations and technology
These providers may receive information necessary to perform services on our behalf and maintain their own privacy and security practices.
Our website may also contain links or embedded content from third-party websites. We are not responsible for the privacy practices of websites or services that we do not control.
7. Thinkific and Educational Resources
Callahan Care Solutions may offer educational courses, programs, or resources through Thinkific or another third-party learning platform.
If you participate in these programs, additional information may be collected, including:
Name and email address
Account information
Course enrollment information
Course progress and activity
Quiz or assessment responses
Interactions with educational content
Community or discussion activity, when applicable
Billing information processed through applicable payment providers
Information collected directly through a third-party learning platform may also be subject to that provider's privacy policy and terms.
8. Payment Information
When you purchase a service, course, or other offering, payment information may be collected and processed by a third-party payment processor.
Callahan Care Solutions does not necessarily receive or store your complete credit or debit card information. Payment processors maintain their own privacy and security practices governing payment information.
9. Email and Marketing Communications
If you subscribe to our communications, request a resource, or otherwise agree to receive marketing emails, we may send educational materials, company updates, service information, and other communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.
We may still send non-marketing communications when necessary to respond to an inquiry, administer a service, complete a transaction, or communicate with an existing client.
10. How We Share Information
We may disclose information:
To service providers performing services on our behalf
When necessary to provide a service you have requested
With professional partners when appropriate and authorized in connection with services you request
To comply with applicable laws, regulations, legal processes, or governmental requests
To investigate or prevent fraud, security incidents, or unlawful activity
To protect the rights, property, or safety of Callahan Care Solutions, our clients, or others
In connection with a merger, acquisition, restructuring, sale, or transfer involving some or all of our business
We do not sell your personal information.
11. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the nature of the information and our relationship with you.
12. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic communication, or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted electronically.
13. Your Privacy Choices
Depending on your location and applicable law, you may have rights or choices regarding your personal information.
You may contact us to request that we:
Provide information about personal information we maintain about you
Correct inaccurate information
Delete certain personal information
Update your contact information
Stop sending marketing communications
Certain information may need to be retained when required by law or for legitimate business purposes.
To make a privacy-related request, contact us using the information below.
14. Children's Privacy
Our website and services are intended for adults and are not directed toward children under the age of 18.
We do not knowingly collect personal information directly from children under 18 through our website. If you believe a child has provided personal information to us without appropriate authorization, please contact us.
15. Third-Party Links
Our website may contain links to third-party websites, resources, or services.
Once you leave our website, this Privacy Policy no longer governs your activity. We encourage you to review the privacy policies of third-party websites before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, technology, services, or applicable requirements.
When changes are made, we will update the “Last Updated” date at the top of this page. We encourage visitors to review this Privacy Policy periodically.
17. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Callahan Care Solutions
Email: support@callahancaresolutions.com
Phone: (512) 650-8335